Financial Resources & Price Transparency
Financial Resources, Assistance & Hospital Price Transparency
L.A. Downtown Medical Center (LADMC) is committed to providing compassionate, high-quality healthcare to our community, regardless of a patient's ability to pay. We offer financial assistance programs to help low-income, uninsured, or underinsured patients cover the cost of medically necessary care.
Patient Financial Services Contact Information
Phone: (213) 484-3200
Hours: Monday – Friday, 8:00 AM – 4:30 PM (PST)
Downtown Campus Address: 1711 W Temple St, Los Angeles, CA 90026-5421
1. Financial Assistance & Charity Care Policy
LADMC provides free or discounted care to eligible individuals based on household income and family size under federal poverty guidelines. Our counselors can assist you with application procedures and determine eligibility for local, county, and state programs such as Medi-Cal.
Download Financial Assistance Documents
- Financial Assistance / Charity Care Policy (English) [PDF]
- Politica de Asistencia Financiera / Cuidado de Caridad (Español) [PDF]
- 慈善醫療服務政策 (Chinese) [PDF]
2. Hospital Bill Estimation Calculators
The calculators below are intended to provide you an estimate for your bill from the Hospital. You may receive separate bills for physician services you receive during your stay. THIS IS AN ESTIMATE ONLY. YOUR ACTUAL BALANCE AMOUNT DUE MAY BE DIFFERENT. This estimate is for hospital charges for anticipated care and recovery, taking into consideration insurance coverage, co-payments, deductibles, coinsurance, and other information that may affect personal out-of-pocket costs. Actual charges on the final hospital bill may vary from the estimate, based on the patient’s medical condition, unknown circumstances or complications, final diagnosis, and treatment ordered by the attending physician(s).
This estimate covers hospital charges only and does not include professional fees for services such as those provided by a physician, radiologist, pathologist, anesthesiologist, nurse practitioner or other independent practitioner. Persons with insurance should contact their health benefits administrator for the most accurate information regarding plan structure, deductibles, co-payments, and any other factors that might affect personal liability for anticipated health care services.
Physicians or other practitioners who provide professional services may not participate in an individual patient’s health benefit plan. Please be advised that while the Hospital attempts to estimate the cost of hospital charges as accurately as possible, there may be significant variations between the estimate provided and the actual charges. Accordingly, the Hospital makes no representations, express or implied, and disclaims any and all liability, as to the accuracy of this estimate.
Select Your Campus Calculator
- L.A. Downtown Medical Center - Downtown Campus Estimator Calculator
- L.A. Downtown Medical Center - Ingleside Campus Estimator Calculator*
- L.A. Downtown Medical Center - West Covina Campus Estimator Calculator
*Downtown Campus and Ingleside Campus share the same pricing schedules.
3. Machine Readable Files (MRF)
In compliance with 45 C.F.R. § 180.50, L.A. Downtown Medical Center makes public a comprehensive, machine-readable file containing standard charges for all hospital items and services across our three campus locations:
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L.A. Downtown Medical Center - Downtown Campus Machine Readable File*
Location: 1711 West Temple Street, Los Angeles, CA 90026
Download L.A. Downtown Medical Center - Downtown Campus MRF Dataset (CSV) -
L.A. Downtown Medical Center - Ingleside Campus Machine Readable File*
Location: 7500 Hellman Avenue, Rosemead, CA 91770
Download L.A. Downtown Medical Center - Ingleside Campus MRF Dataset (CSV) -
L.A. Downtown Medical Center - West Covina Campus Machine Readable File
Location: 725 South Orange Avenue, West Covina, CA 91790
Download L.A. Downtown Medical Center - West Covina Campus MRF Dataset (CSV) -
CMS Root Directory Verification File
View cms-hpt.txt File
*Downtown Campus and Ingleside Campus share unified pricing schedules under a single hospital license.
Required File Attestation & Hospital Information
Per 45 C.F.R. § 180.50, the standard charges file includes encoded attestation confirming true, accurate, and complete data encoding under executive supervision.
- Hospital Name: L.A. Downtown Medical Center, LLC
- Single Hospital License Location: 1711 W Temple St, Los Angeles, CA 90026-5421
- Type 2 National Provider Identifier (NPI): [Encoded in MRF File]
- Executive Official Oversight: William Nelson, Chief Executive Officer
4. California Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program administered by the Department of Health Care Access and Information (HCAI). If you believe you were mistreated or improperly billed under California financial assistance laws, you may submit a complaint.
For more information or to submit a complaint, visit the official HCAI Website or contact our Patient Financial Services team for assistance.
5. Medi-Cal & Insurance Coverage
LADMC contracts with a wide range of health insurance plans, Medi-Cal HMOs, and Medicare Advantage plans. Our financial counselors are available on-site to assist patients with Medi-Cal renewal and enrollment.